FAQ
What is your return policy?
Due to the nature of the candles being made, all sales are FINAL. If we made a mistake on your order, contact support immediately.
What is the difference between the 4oz, 9oz & 11oz candles?
4oz candles last up to 20 hours with a price of $12.99, with a small size.
9oz candles last up to 50 hours with a price of $20.99, with a slightly large size
11oz candles last up to 60 hours with a price of $25.99, with a wooden wick and a bigger size than the 9oz
Prices may vary depending on the model, event, etc.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.
Can I modify or cancel my order after placing it?
No, once an order is placed, it cannot be modified as because the order gets immediately processed. If there is a mistake on your order information, contact us immediately.
Do you ship internationally?
No, but we will ship internationally soon. For now we will ship around the U.S. We will announce once we ship internationally during August 2026.
How long does shipping take?
Orders are typically processed within 1-4 business days. Shipping times or dates vary based on your location, but most customers receive their orders within 3-7 business days. Expedited shipping options are also available. Requires contact.
Do you offer free shipping?
Yes! We provide free shipping on all orders over $50. For orders below $50, standard shipping rates apply.
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.