Candlelight Delights FAQs: Your Questions Answered

 

We're Here to Help

At Candlelight Delights, we understand that you may have questions about our products, shipping, or any other inquiries. That's why we have compiled a list of frequently asked questions to provide you with quick answers.

Common Inquiries Addressed

Our FAQs cover a wide range of topics, from the ingredients used in our candles to the best practices for burning them safely. Whether you are a first-time customer or a loyal supporter of our brand, you'll find helpful information to enhance your candle-lighting experience.

Don't See Your Question?

If you don't see your question listed in our FAQs, feel free to reach out to our customer service team. We're dedicated to addressing all of your concerns and ensuring that you have a positive shopping experience with Candlelight Delights.

Frequently asked questions

Are any purchases final sale?

Yes, all sales are FINAL. If we made a mistake on your order or your item was damaged, contact support

When will I get my order?

Here is the information based on production and shipping

Standard Delivery:

Time to complete/manufacture order (24-96 hours)

Time to ship (3-7 days)

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Express/Priority:

Time to complete/manufacture order (24 hours)

Time to ship (1-3 days)

Do you offer free shipping?

Yes. We offer free shipping orders $35 or more. Orders below $35 will have to pay for shipping

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.